Effective Date: 24 August 2026
Welcome to Success Mantra Publications. These Terms & Conditions govern your access to and use of our website, www.successmantrapublications.com, and the purchase of products and services offered through the website.
By accessing, browsing, registering on, or purchasing from this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
1. About Success Mantra Publications
Success Mantra Publications is a publishing and educational content company based in India. Through this website, we offer books, educational publications, magazines, e-books and other publishing-related products and services.
For the purposes of these Terms & Conditions, “we”, “us”, “our”, “Success Mantra Publications” or “the Company” refers to Success Mantra Publications, and “you”, “your” or “customer” refers to any person accessing or using this website or purchasing our products or services.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
-
Use the website for any unlawful or fraudulent purpose.
-
Attempt to gain unauthorized access to any part of the website, server, database or systems.
-
Introduce viruses, malware or other harmful material.
-
Copy, reproduce, modify or distribute website content without authorization.
-
Use automated systems or bots to scrape, collect or reproduce website content without our prior written permission.
-
Interfere with the proper functioning or security of the website.
-
Use another person’s account or personal information without authorization.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
3. User Registration and Accounts
Certain features of the website may require you to create an account.
You are responsible for providing accurate and complete information during registration and for keeping your account information updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
If you believe that your account has been accessed without authorization, you should notify us immediately.
We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or otherwise violate these Terms & Conditions.
4. Product Information
We make reasonable efforts to ensure that product titles, descriptions, prices, images, editions, authorship information and other product details displayed on the website are accurate.
However:
-
Minor differences may occur between product images and the physical product.
-
Book covers, editions, formats and printing specifications may change without prior notice.
-
Availability of particular titles may change from time to time.
-
Product descriptions may be updated to reflect revised editions or publishing information.
We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.
5. Prices
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices may be changed at any time without prior notice.
Where applicable, taxes, delivery charges, payment processing charges or other applicable charges may be displayed separately during checkout.
The final amount payable will be the amount shown at the time of order confirmation.
In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and refund any amount already paid.
6. Orders and Order Acceptance
Placing an order on the website constitutes an offer to purchase the selected product.
After you place an order, you may receive an order confirmation by email, SMS, WhatsApp or other available communication channels.
An order is considered accepted by us when we confirm the order for processing.
We reserve the right to refuse or cancel an order in circumstances including, but not limited to:
-
Product unavailability.
-
Incorrect pricing or product information.
-
Suspected fraudulent activity.
-
Incorrect or incomplete customer information.
-
Delivery restrictions.
-
Technical or payment-related errors.
-
Any other circumstances where fulfilment is not reasonably possible.
If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.
7. Payment
Payments may be processed through third-party payment gateways or other payment methods made available on the website.
You agree to provide valid and accurate payment information where required.
We do not knowingly retain complete payment-card information such as CVV numbers on our own servers. Payment information may be processed by authorized third-party payment service providers in accordance with their respective terms and privacy policies.
We are not responsible for failures, delays or interruptions caused by third-party payment gateways, banks or financial institutions.
8. Cash on Delivery
Where Cash on Delivery (COD) is available, additional terms or charges may apply.
COD availability may depend on the delivery location, order value, product type and other operational factors.
We reserve the right to restrict COD availability for particular customers, locations or orders.
9. Shipping and Delivery
We make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed at checkout or communicated to the customer.
Delivery timelines may vary depending on:
-
Delivery location.
-
Courier availability.
-
Product availability.
-
Weather conditions.
-
Public holidays.
-
Transportation disruptions.
-
Natural disasters or other events beyond our reasonable control.
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address and contact details.
If an order cannot be delivered because of an incorrect address, recipient unavailability, refusal to accept the parcel or other circumstances attributable to the customer, additional delivery charges or re-shipping charges may apply.
10. Inspection of Products on Delivery
Customers are encouraged to inspect the package upon delivery.
If a product is received in a visibly damaged condition, please contact us as soon as possible with photographs or videos showing:
-
The outer packaging.
-
Shipping label.
-
Damaged product.
-
Any other relevant evidence.
This information may be required to investigate a damage or replacement request.
11. Cancellation of Orders
Orders may be cancelled only before dispatch, subject to the applicable cancellation conditions.
Once an order has been dispatched, cancellation may no longer be possible.
If cancellation is approved after payment has been made, the eligible refund will be processed through the applicable payment method.
We reserve the right to refuse cancellation requests for orders that have already been processed, dispatched or delivered.
12. Returns, Replacement and Refunds
Our return, replacement and refund policies may vary depending on the product purchased.
Generally, a replacement or refund request may be considered where:
-
The wrong product has been delivered.
-
The product is materially damaged during delivery.
-
The product has a manufacturing or printing defect.
-
The product received is materially different from the product ordered.
A request must be submitted within the applicable period specified in our return/refund policy.
Products may need to be returned in their original condition and packaging.
We may request photographs, videos, order details or other information before approving a return, replacement or refund.
Refunds, where approved, will generally be made using the original payment method or another appropriate method available to us.
We reserve the right to reject fraudulent, abusive or unreasonable return/refund claims.
13. Digital Products and E-Books
Where an e-book or other digital product is purchased, access may be provided through the customer’s account, download facility, email or another method specified by us.
Digital products are intended for the personal use of the purchaser unless otherwise stated.
You must not:
-
Redistribute the digital file.
-
Sell, sublicense or commercially exploit the digital product.
-
Upload the file to public websites, file-sharing services or social media.
-
Share access credentials with others.
-
Reproduce or distribute substantial portions of the digital product without authorization.
Because digital products may be accessed or downloaded immediately after purchase, refunds for digital products may be subject to additional restrictions and will be considered on a case-by-case basis.
14. Intellectual Property Rights
All content available on this website, including but not limited to:
-
Book covers.
-
Book descriptions.
-
Text.
-
Images.
-
Logos.
-
Graphics.
-
Product photographs.
-
Website design.
-
Trademarks.
-
Trade names.
-
Articles.
-
Marketing material.
-
Downloadable content.
is owned by or licensed to Success Mantra Publications or its respective copyright owners and is protected by applicable intellectual property laws.
No part of the website or its content may be copied, reproduced, modified, republished, distributed or commercially exploited without prior written permission, except where permitted by applicable law.
Purchase of a physical book or digital product does not transfer copyright or other intellectual property rights to the purchaser.
15. User Reviews and Submitted Content
If you submit reviews, comments, photographs, testimonials or other content to the website, you represent that:
-
The content is truthful and not misleading.
-
You have the necessary rights to submit the content.
-
The content does not violate any third-party rights.
-
The content does not contain unlawful, defamatory, abusive or offensive material.
By submitting content, you grant Success Mantra Publications a non-exclusive, royalty-free right to use, reproduce, display and publish the content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms & Conditions or applicable law.
16. Third-Party Services and Links
The website may use or link to third-party services, including payment gateways, courier services, analytics services, social media platforms and other external websites.
We are not responsible for the content, policies, security, availability or practices of third-party websites or services.
Your use of third-party services may be governed by their own terms and policies.
17. Promotions and Offers
From time to time, we may provide discounts, promotional offers, coupons or other special offers.
Unless otherwise stated:
-
Offers are subject to availability.
-
Promotional offers may have specific validity periods.
-
Offers may not be combined with other promotions.
-
We reserve the right to modify or withdraw an offer at any time.
-
Additional terms may apply to specific promotions.
18. Website Availability
We aim to keep the website available and functioning properly. However, uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable due to:
-
Maintenance.
-
Technical problems.
-
Server or hosting issues.
-
Security incidents.
-
Network failures.
-
Updates.
-
Events beyond our reasonable control.
We reserve the right to modify, suspend or discontinue any part of the website without prior notice.
19. Disclaimer
The website and its content are provided on an “as available” basis.
While we make reasonable efforts to maintain accurate information, we do not guarantee that:
-
The website will always be available.
-
All information will always be complete or error-free.
-
Product information will never change.
-
The website will be free from technical errors or interruptions.
Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded under applicable law.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Success Mantra Publications shall not be liable for indirect, incidental, consequential or special losses arising from the use of the website or purchase of products, except where such liability cannot legally be excluded.
Our liability in relation to a particular product or transaction shall, to the extent permitted by law, be limited to the amount paid by the customer for the relevant product or transaction.
This limitation does not apply where liability cannot legally be limited.
21. Force Majeure
We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:
-
Natural disasters.
-
Floods.
-
Fire.
-
Epidemics or pandemics.
-
War.
-
Government restrictions.
-
Strikes.
-
Transportation disruptions.
-
Internet or telecommunications failures.
-
Power failures.
-
Courier disruptions.
-
Other unforeseen events.
22. Privacy
Your use of this website is also subject to our Privacy Policy.
We may collect and process personal information necessary to provide our products and services, process orders, communicate with customers and improve our website.
Please refer to our Privacy Policy for further information about the collection, use and protection of personal information.
23. Fraud Prevention
We reserve the right to investigate transactions that appear suspicious, fraudulent or unauthorized.
Where appropriate, we may:
-
Cancel an order.
-
Restrict an account.
-
Refuse a payment method.
-
Request additional verification.
-
Take appropriate legal or other action permitted by law.
24. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Changes will become effective when the revised Terms & Conditions are published on this page, unless otherwise stated.
You should periodically review this page to remain informed about the current terms.
Your continued use of the website after changes are published constitutes acceptance of the revised Terms & Conditions.
25. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to the use of this website, products or services shall be subject to the jurisdiction of the competent courts in Kolkata, West Bengal, India.
26. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue to remain in effect.
27. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return/Refund Policy and any other policies expressly incorporated into them, constitute the terms governing your use of the website and your transactions with Success Mantra Publications.
28. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products or services, please contact us through the contact details provided on our website.
Success Mantra Publications
Website: www.successmantrapublications.com
Email: successmantrapublications.01@gmail.com
Phone: +91 9123183744
Address: 15/1/1A, Biswa Kosh Lane, Shyambazar, Kolkata – 700003
Last Updated: 24 August 2026